Data Collection and Use

What Data is Collected:

Name, phone number, email address, and appointment booking details, if necessary.
How Data is Used: It is used for appointment booking, customer communication, and service improvement.
Customer Consent: Marketing communications will only be sent with the customer’s consent, and the customer can change their mind at any time.
Data Sharing: Personal data will not be shared or sold to third parties.

Information Security

Payment Protection: Encryption technologies such as SSL are used to protect online payment card information.
Internal Privacy Protection: Information is stored on secure servers with firewalls.
Additional Safeguards: Physical, electronic, and procedural security measures are in place to protect against unauthorized access.

Identity Verification:

The customer may be asked to verify their identity before disclosing certain personal information.
Customer Responsibility: The customer is responsible for protecting their account and computer passwords.

Customer Rights

Transparency: The salon is committed to transparency regarding the use of customer data and will not use it in ways not previously disclosed to the customer.

Respect for Rights:

Clients’ rights are respected, and their requests are met to the best of their ability, in accordance with applicable laws and regulations.

Additional Terms

Policy Update: The policy reserves the right to update it, so customers are encouraged to review it periodically.
Cancellation Policy: The salon may also clarify its policy for canceling appointments in emergency situations, such as staff illness.